Need Help? Visit our Support page
COVID-19
Updated Contact Details
We remain operational, please look at the footer of this page or click on the ‘Our Office’ tab for contact details. Specific details on reaching the relevant team during the COVID-19 situation are detailed here.
If you have any other enquiries, please get in touch using the below form. All fields are mandatory, unless otherwise stated.
COVID-19: For the latest contact information and news on our control plan for COVID-19, please click here
Get in touch with a member of our UK team, using the contact details below.
| Department | Contact number |
| Customer Services (SOP) | +44 (0) 1422 317 317 |
| Pre-Wired Pillars (incl PWP Orders) | +44 (0) 1422 317 360 |
| Customer Accounts | +44 (0) 1422 317 308 |
| Supplier Accounts | +44 (0) 1422 317 310 |
| Purchasing | +44 (0) 1422 317 309 |
| Ki./Vizion Services | +44 (0) 1422 317 314 |
UK Office
We're open Mon-Fri
| Monday | 8:30 am - 5:00 pm |
| Tuesday | 8:30 am - 5:00 pm |
| Wednesday | 8:30 am - 5:00 pm |
| Thursday | 8:30 am - 5:00 pm |
| Friday | 8:30 am - 12:45 pm |
| Saturday | Closed |
| Sunday | Closed |
Want to contact a specific department?
Below is the list of direct telephone numbers and email addresses. Please use direct dial numbers or email as switchboard calls are not monitored by an operator.
| Option | Department | Contact Number | Email Address |
| Option 1 | Sales Order Processing (SOP) | +44 (0) 1422 317317 | orderline@lucyzodion.com |
| Option 2 | Pre-Wired Pillars (incl PWP Orders) | +44 (0) 1422 317360 | PWPSales@lucyzodion.com |
| Option 3 | Technical Enquiries | +44 (0) 1422 317326 | LZ.CustomerTechnicalSupport@LucyZodion.com |
| Option 4 | Accounts | +44 (0) 1422 317367 | accounts@LucyZodion.com |
| Option 5 | Purchasing | +44 (0) 1422 317309 | N/A |
| Option 6 | Despatch | +44 (0) 1422 317329 | |
| Option 7 | Goods In | +44 (0) 1422 317328 | |
| Hold | Other/ Operator | N/A | sales@lucyzodion.com |